While servicing our clients with high-quality deliveries & experience, we have established a considerate cancellation & refund policy.
We plan each project by dividing the scope of Adzhut’s work into milestones. All projects begin with a complete discovery/analysis and the creation of a scope of work document. This is done to make sure that both parties have a complete understanding of the work required and hence eliminate the potential for project cancellations, reversals, or disputes.
As Adzhut’s team spends time to achieve milestones and complete every module, a refund is not possible for the module already completed. In the event of a project terminated on a mutual basis, the client has control of all completed work, and any payment for further development will become void. No previous payment or deposit would be refunded. We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.
Any form of offensive language or behavior towards any of Adzhut’s Team Members or any action with the intent to harm Adzhut as a Business will authorize Adzhut to cancel the project with immediate effect with no refund with no delivery of any completed assets.
No payment will be refunded once the client approves mock-up designs and we move into the development phase of the project. There are no partial refunds for projects mid-way through a milestone phase. No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited-time offers and cannot be canceled.
Digital marketing packages are not refundable, but the client may cancel a subscription with a notice written 30 days (Or as per the time frame mentioned in the contract) in advance.